We have a 30-day no-questions-asked return refund. Customers must send products back to our office. Once received we will refund the funding source. We will send a notification of the refund.
Please allow 3-5 days to reflect on your account.
RMA NUMBER: Is your order number
SHIP PRODUCT TO: 2384 Leland Ave, Grand Junction, CO 81505
INCLUDE: Name and Order Number
You can always contact us for any return question at info@komodopickleball.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom products (such as special orders or personalized items). Close-Out sale items are not eligible for returns and/or refunds.
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received your return, and let you know. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund, normally 3-5 days.
